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Experience

2021 - Present

CLIENT RESPONDER

Domanicare

  • Compose responses to text messages from family and friends of deceased in behalf of funeral home clients

  • Escalate issues to funeral directors and account management as needed

  • Use all the words of comfort I've learned on my friends and family when they mention having a hard day

2018 - 2021

BENEFITS ANALYST

Gallagher

  • Managed the benefits RFP process for 120 businesses, 1/4 of total branch revenue

  • Developed and delivered monthly training meetings and officewide training communication  

  •  Memorized all the good buzzwords

2016 - 2018

ACCOUNT COORDINATOR

Gallagher

  • Supported 1/3 of branch accounts, comprising roughly $2.5 million in annual revenue.

  • Developed and delivered quarterly best practice training on internal document and data storage systems

  • Stayed awake while writing training on data storage systems

Lots of other stuff in between.

2010 - 2011

PHOTOPASS PHOTGRAPHER

Disneyland

  • You know, took pictures

  • Wore cobalt-blue pants and an androgynous fishing vest 

  •  Chronicled people having the most expensive day of their lives

Education

2011 - 2013

UNIVERSITY OF WASHINGTON

Bachelor of Arts - Community Psychology

Went to school, wrote some papers, graduated. Got a job in an unrelated field to pay the bills. You know how it goes.

Bothell Campus, Bothell, WA

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