Experience
2021 - 2023
CLIENT RESPONDER
Domanicare
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Composed responses to text messages from family and friends of deceased in behalf of funeral home clients
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Escalated issues to funeral directors and account management as needed
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Used all the words of comfort I've learned on my friends and family when they mention having a hard day
2018 - 2021
BENEFITS ANALYST
Gallagher
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Managed the benefits RFP process for 120 businesses, 1/4 of total branch revenue
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Developed and delivered monthly training meetings and officewide training communication
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Memorized all the good buzzwords
2016 - 2018
ACCOUNT COORDINATOR
Gallagher
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Supported 1/3 of branch accounts, comprising roughly $2.5 million in annual revenue.
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Developed and delivered quarterly best practice training on internal document and data storage systems
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Stayed awake while writing training on data storage systems
Lots of other stuff in between.
2010 - 2011
PHOTOPASS PHOTGRAPHER
Disneyland
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You know, took pictures
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Wore cobalt-blue pants and an androgynous fishing vest
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Chronicled people having the most expensive day of their lives
Education
2011 - 2013
UNIVERSITY OF WASHINGTON
Bachelor of Arts - Community Psychology
Went to school, wrote some papers, graduated. Got a job in an unrelated field to pay the bills. You know how it goes.
Bothell Campus, Bothell, WA